Blog Archive

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Forgotten Usernames and Passwords

If you have forgotten your login details please contact Webforces on 01256 338609.

We will need to call you back on your registered desk or mobile phone to confirm who you are, and then reset your login details as required svensktapotek.net.

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How to Change your Password

If you have a Hurricane login, you can change your password easily following these steps:

  1. Ensure you are in one of the Aberdeen or Eashing Hurricane offices.
  2. Login on your PC/Laptop and ensure you are connected to the Inner network
    1. If you dont have a Hurricane PC/Laptop then simply ask to use someones or the spare to login as yourself.
  3. Press the Ctrl, Alt and Delete keys at the same time.
  4. You will be presented with an option to Change Password
  5. Please set a password that is a minimum of 12 characters (letters and numbers) and has an uppercase and a special character (e.g. ! or $)
  6. The password will take 15-30 minutes to spread around the networks and to the cloud, so you may need to re-enter your password for Outlook and/or Email on your mobile phone.

If you have any issue, please contact Webforces on 01256 338609

Byadmin

How can I share my calendar or contact list with someone?

The process of sharing your own folders out is called deligation.  This is how its done:

Make someone my delegate

This can take a few hours to update in the 365 Cloud

A delegate automatically receives Send on Behalf permissions. By default, the delegate can read only your meeting requests and responses. The delegate isn’t granted permission to read other messages in your Inbox.

  1. Click the File tab.
  2. Click Account Settings, and then click Delegate Access.
  3. Click Add.If Add doesn’t appear, an active connection might not exist between Outlook and Exchange. The Outlook status bar displays the connection status.
  4. Type the name of the person whom you want to designate as your delegate, or search for and then click the name in the search results list.

    Note: The delegate must be a person in your organization’s Exchange Global Address List (GAL).

  5. Click Add, and then click OK.
  6. In the Delegate Permissions dialog box, accept the default permission settings or select custom access levels for Exchange folders.If a delegate needs permission to work only with meeting requests and responses, the default permission settings, such as Delegate receives copies of meeting-related messages sent to me, are sufficient. You can leave the Inbox permission setting at None. Meeting requests and responses will go directly to the delegate’s Inbox.

    Note: By default, the delegate is granted Editor (can read, create, and modify items) permission to your Calendar folder. When the delegate responds to a meeting on your behalf, it is automatically added to your Calendar folder.

  7. To send a message to notify the delegate of the changed permissions, select the Automatically send a message to delegate summarizing these permissions check box.
  8. If you want, select the Delegate can see my private items check box.

    Important: This setting affects all Exchange folders. This includes all Mail, Contacts, Calendar, Tasks, Notes, and Journal folders. There is no way to grant access to private items in only specified folders.

  9. Click OK.

    Notes:

    • Messages sent with Send on Behalf permissions include both the delegate’s and your names next to From. When a message is sent with Send As permissions, only your name appears.
    • Once you add someone as a delegate, they can add your Exchange mailbox to their Outlook profile. For instructions, see Manage another person’s mail and calendar items.

     

    If you need us to walk you through this process, just contact Webforces.

Byadmin

How can I see a shared mailbox in Outlook?

If you want to get access to a shared mailbox, then simply email helpdesk@webforces.co.uk to ask to access it.  Once authorised it will simply appear in your Outlook the next time you login.

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